System maintenance and SLA support for the continuity of your business
Even the best application requires constant care. An unexpected failure can stop key processes in the company and generate losses. That is why we believe that the true value of software lies in its uninterrupted operation. Our maintenance package with SLA guarantee is your insurance policy - we take care of updates, remove errors, and monitor performance, thanks to which you gain operational predictability and can fully focus resources on the strategic development of your company.
Free consultation
Maintenance and technical support
We create real value through reliability, which begins after deployment
Launching an application is a key moment, but the real test of its value takes place every day during daily work. Without constant care, even the best software can become slow, vulnerable to attacks, or unstable. Our maintenance and SLA support service is a guarantee that your technological investment is protected, and systems operate with the highest performance and security, allowing you to focus on growth.
Continuous monitoring and optimization
Our systems monitor key indicators of your application, server, and database 24/7. We proactively identify bottlenecks and potential problems, optimizing resources to ensure maximum speed and fluidity of operation.
Security management and updates
We regularly install critical security patches and take care of updating libraries and frameworks. We protect your system against the latest threats, ensuring data integrity and compliance with current technological standards.
Reliable infrastructure and SLA guarantee
We rely on stable and scalable cloud environments (AWS, Azure). Our SLA agreement precisely defines the guaranteed response time to incidents, which gives you confidence that in case of problems, our team will immediately take action, minimizing potential downtime.
Backups and disaster recovery
We automate the process of creating regular backups of the entire application and database. Crucially, we verify their correctness to ensure quick and effective system recovery in the event of a critical hardware failure or attack, minimizing the risk of data loss.
System monitoring
Sentry
Rollbar
Datadog
Snyk
New Relic
Want to know more about maintenance?
Want to learn more about the stability and security of your systems? As MQS, we have gathered key questions about SLA support that will help you understand how we protect your investment and ensure business continuity.